We recently received our 10,000th warranty claim via our web link and RMB's Service Management. The old way was to receive a claim from various sources, i.e. e-mail, facsimile, voice mail, postal mail, etc. Today the dealer enters his claim via the Landoll web page 24/7 and the speed and accuracy is awesome. The labor component has completely shifted from the Landoll clerk to the dealer. Working with the RMB team to achieve this significant milestone has been a sheer pleasure.