Intuitive Data Entry and Analytics
Smooth Out Processes with Intuitive Data Entry
Leverge the Knowledge Base with Powerful Analytical Tools
By using widely-available web services technology and common interface elements such as drop-downs, familiar icons, easy to use query fields, and common hyperlinks to related data, Data Entry is streamlined and ubiquitously available. User-end validation ensures that data is captured uniformly, so it can be more accurately categorized and reported.
Key Metrics to Better Manage your Service Department
RMB Solutions' Service Management Software incorporates advanced analytics tools to provide accurate information on revenue and costs, instantly.
Available Reports Include:
- Call Center Performance Reports
- Warranty Expense Reports
- Service Contract Profitability Reports
- Field Service Performance Reports
- Repair Revenue Reports
- Material Costs Reports
- All costs associated with the repair of a customer’s product
- Dashboard Consolidation of Key Metrics
- Excel Data Warehouse Integration