Scheduling and Dispatching
Experience the future of service management with RMB! Revolutionize your business through simplified scheduling, seamless dispatching, and our comprehensive calendaring software.
Simplified Scheduling
Smart Scheduling Software
Assigns jobs based on technician availability, skill set, and location to optimize resource allocation.
Seamless Dispatching
Real-Time Dispatching Software
Provides real-time updates to field technicians, ensuring they receive the most current job information.
Route Optimization Software
Optimizes routes for technicians to minimize travel time and fuel costs.
Mobile Access for Field Technicians
Allows field technicians to receive job details, update job status, and communicate with the office through a mobile app.
Comprehensive Calendaring
Multi-View Calendars
Offers daily, weekly, and monthly views to accommodate different planning needs.
Drag-and-Drop Scheduling Interface
Easily modify schedules by dragging and dropping appointments or tasks.
Automated Appointment Reminders
Sends automated reminders to customers and technicians about upcoming appointments to reduce accidental no-shows.
Color-Coded Scheduling
Provides the option to use color coding to differentiate between types of appointments and project statuses (Completed, Pending, or Canceled) on the same calendar.
Additional Features
Customer Management Software
Stores customer information and service history to provide personalized service and streamline communication.
Reporting and Analytics Tools
Generates reports on key metrics like technician performance and job completion rates to help manage and improve operations.
Integration with ERP Systems
Seamlessly integrates with enterprise resource planning (ERP) systems for efficient data flow across the organization.
Automated Invoicing and Payment Processing
Automatically generates invoices and processes payments, reducing administrative workload.
Communication Tools for Service Teams
Facilitates communication between office staff and field technicians through messaging and notification systems.
By leveraging our cutting-edge scheduling, dispatching, and calendaring software, your business can boost organizational excellence and significantly increase customer satisfaction and business growth.
"We used to stock service vehicles with everything they might need during a call. Now we issue inventory to the vehicle based on the service calls scheduled. This reduced our inventory investment by over $1M in the first year.”
– Michael Miller
Plant Manager, Distribution & Operations Center.
Taylor Sudden Service, Inc.