Service Agreement and Preventative Maintenance
Our Service Agreement Management Software streamlines planning and execution by using maintenance plans as templates to create and manage work orders, advanced automation features such as scheduling and real-time tracking are included to create a seamless experience for both you and your customers.
Key Features
RMB’s service management agreement software provides a comprehensive suite of features to enhance your business operations, including customizable maintenance plan templates, simple service agreement registration, automated work order management tools, and tailored data reporting and analytics.
Maintenance Plan Templates
Customizable Plans
Easily customize templates to fit your specific service requirements and schedules.
Automatic Scheduling
Set up recurring maintenance tasks with just a few clicks, to minimize errors for service scheduling.
Service Agreement Registration
Easy Registration
Simplify the registration process with user-friendly forms and automated data entry.
Contract Management
Store and manage all service agreements in one centralized location, with easy access to contract details and history.
Work Order Management
Automated Work Order Creation
Generate work orders based on your maintenance plans, reducing manual entry and errors.
Scheduling and Dispatching
Efficiently schedule and dispatch work orders to your field technicians, optimizing your workforce.
Real-Time Tracking
Monitor the status of work orders in real-time, ensuring timely completion and customer satisfaction.
Reporting and Analytics
Comprehensive Reports
Generate detailed reports on service agreement performance, work order completion rates, and technician efficiency.
Custom Dashboards
Create custom dashboards to visualize key metrics and trends, to aid in strategic decision-making.
Data Export
Easily export data for further analysis or integration with other systems.
Benefits
RMB’s service agreement management software benefits your business by automating routine tasks to boost efficiency and productivity, enabling faster and more accurate operations. It enhances customer satisfaction with prompt service and clear communication, while also offering the scalability and flexibility needed to accommodate your business’s growth.
Efficiency and Productivity
Reduce Administrative Burden
Automate repetitive tasks and streamline workflows, freeing up time for your team to focus on high-value priorities.
Improve Accuracy
Minimize errors with automated processes and real-time data updates.
Optimize Resources
Optimally assign your workforce with efficient scheduling and dispatching.
Customer Satisfaction
Timely Service Delivery
Confirm maintenance tasks are completed on schedule, enhancing customer trust and satisfaction.
Transparency
Provide clients with clear and accurate information about their service agreements and work order status.
Proactive Maintenance
Prevent equipment failures and malfunctions with proactive maintenance planning.
Scalability and Flexibility
Scalable Solutions
Handle more volumes of service agreements and work orders effortlessly, since our software is a solution that grows with your business’s success.
Flexible Integration
Transition from your existing systems and processes with ease, since our software supports flexible integration.
How It Works…
1. Set Up Maintenance Plans
Select from predefined templates or create custom maintenance plans tailored to your needs.
3. Automate Work Orders
Automatically generate and schedule work orders based on the maintenance plans, ensuring timely execution.
2. Register Service Agreements
Easily register new service agreements using our intuitive forms and auto entry.
4. Track and Report
Monitor the progress of work orders in real time and generate comprehensive reports to analyze performance.
"RMB Solutions’ Service Management has been critical in achieving a 15.9% profit margin in the services operation, from break-even or loss in prior years."
– Jorge Alvarez
Director of IT, Hussmann-Mexico